Commercial Facility Solutions
Where Professionalism Meets Immaculate Care
Service Description
Protect your brand and enhance productivity with our dependable, high-standard Professional Commercial Facility Solutions programs. We serve offices, retail environments, and specialized facilities with solutions designed to maintain a hygienic, welcoming, and professional presence for both your clients and team.
Cancellation Policy
Booking & Scheduling Advance Booking Required: Clients must book at least 24–48 hours in advance. Cancellations & Rescheduling Cancellation Notice: Require at least 24 hours’ notice to avoid a fee. Late Cancellation Fee: Charge a small fee (e.g., 20–30% of service cost) for same-day cancellations. Rescheduling Policy: Allow one free reschedule per booking; additional changes may incur a fee. Scope of Service Limitations: Specify what’s not included (e.g., pest control, hazardous waste removal). Safety & Liability Damage Policy: If damage occurs, clients must report it within 24 hours for review and resolution. Access & Security Entry Instructions: Clients must provide clear access instructions (keys, codes, etc.). Payment Terms Payment Due: Full payment due upon completion or in advance for first-time clients. Accepted Methods: List accepted payment types (cash, mobile money, bank transfer). Receipts Provided: Offer digital receipts for every transaction. Referral Program Policy Pet Policy (e.g., cleaners won’t handle pets unless agreed) Privacy Policy (especially if collecting client data online)
Contact Details
Aadoon Street, Accra, Ghana
0548121216
info@houseofhughescleaning.com